Return And Refund Policy

If you receive an incorrect or defective product, you are eligible for a full refund, subject to the following conditions:

• Refund Eligibility: A clear unboxing video is mandatory, showing the package seal and the issue with the product.

• Time Frame: Refund requests must be raised within 7 days of receiving the product.

• Refund Process: Once the issue is verified and approved, the refund will be processed within 7 business days.

2. Replacement Policy (All Other Issues)

For concerns other than wrong or defective items, refunds are not available. However, you may request a replacement under the following conditions:

• Eligibility: The product must be unused, unwashed, and returned in its original packaging with all tags intact.

• Time Frame: Replacement requests must be submitted within 7 days of delivery.

• Replacement Process: After we receive and inspect the returned item, the replacement will be dispatched within 7 business days.

3. How to Request a Refund or Replacement

To initiate a refund or replacement request, please share the following details with our support team:

• Order number

• Clear description of the issue

• Unboxing video (mandatory for wrong or defective items)

📧 Email: parabjeetsngh@gmail.com
📞 Customer Support: +91 9457672220

Important Notes

• Requests raised after 7 days of delivery will not be accepted.

• Products showing signs of use, damage, or tampering will not be eligible.

• Bijooria Shop reserves the right to approve or decline requests based on verification.