Shipping Policy
Wish it ("we" and "us") is the operator of (https://bijooria.shop/) ("Website"). By
placing an order through this Website you will be agreeing to the terms below.
These are provided to ensure both parties are aware of and agree upon this
arrangement to mutually protect and set expectations on our service.
General
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time there may be a stock discrepancy and we will not
be able to fulfill all your items at time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the backordered item or if you would prefer for us
to process a refund.
Shipping Costs
We don’t charge for shipping, so you don’t have to pay for shipping
Returns
Return Due To Change Of Mind
We don't provide returns we provide replacement of the product if the product is defective and we also ask for a video proof from the customer about the defect and customer should report in less than 2 days of delivered date.
Warranty Returns
As you all know the items that you buy from market or online stores are imported from or made in China so we don't provide any warranty on these products. We just can issue a replacement if the product is defective ( Under 2 Days )
Delivery Terms
The Transit Time is 4-7 days and currently we ship within India only but due to Covid-19 some delay may occur . We try our best to provide fast service in these times. Kindly cooperate
Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our store operates on Monday - Saturday during standard business hours.
In these instances, we take steps to ensure shipment delays will be kept to a minimum
Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.
Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and
dispatch the rest of the order.
Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation & resolve the issue.
Note- Due to Covid-19 some delay in delivery may occur. Kindly cooperate
Tracking Notifications
Upon dispatch, customers will receive a tracking link via email & sms from which they will be able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps
13.Sales tax
Sales tax has already been applied to the price of the goods as displayed on the
website
Cancellations
If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.
Process for parcel damaged in-transit
We will process a replacement as soon as the courier has completed
their investigation into the claim.
16.Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.
17.Customer service
For all customer service enquiries, please Contact Us
BijooRia
Email - parabjeetsngh@gmail.com